Customer support and helpdesk
Industrial Property Office of the Slovak Republic offers a customer support to answer questions for user of the online filing. Customer support is available between 9:00 – 14:30 hours CET. The customer support may be contacted by:
Phone: +421 48 4300 244
Please use the customer service offered by the EPO and WIPO for questions not relating specifically to the online filing service offered by the Industrial Property Office of the Slovak Republic, such as questions relat-ing to the ordering and delivery of smart cards and digital certificates.
Please do not hesitate to contact us with your ideas for enhancing our products, improving our customer ser-vices, or anything else that comes to mind regarding online filing of patent applications. Our email address is: firstname.lastname@example.org